The Application is Currently Offline

 

The application is undergoing maintenance and is not available. During this period, please use the following form if you would like to submit a complaint:

OCC Complaint Form (PDF) or [En Español (PDF)]

To view the PDF files, you will need Acrobat Reader. You may complete the form, save and print it, and then mail or fax the letter to the OCC using the contact information provided on the form.

Please refer back to the www.HelpWithMyBank.gov website for additional information regarding filing your complaint.

If you need additional assistance, please contact the OCC Customer Assistance Group at 1-800-613-6743.